Suspect, or involved person’s date of birth, or approximate age.Suspect description which may include: Suspect, or involved person’s name (last, first, middle).Model (sedan, SUV, 4-door, convertible, etc).Vehicle description which may include: License plate number and state.In a police situation, you may be asked the following questions Are there other items near the fire that it can spread to? (e.g.What exactly is on fire? To what extent?.Based on that, we will ask you more specific questions and give you instructions about what to do while you wait for help to arrive.įor fire calls, you may be asked the following questions Your answer to the question about "what happened" will help us determine what the situation is. How old is the patient? (approximate age will do)."I see smoke coming out of my neighbors house"Īll the details leading up to the emergency can be filled in later in the conversation after the initial information has been gathered.įor medical calls, you will be asked the following questions."The neighbor is punching someone in his front yard".Be as concise as possible.Tell us what the problem is NOW, not what led up to the problem.There are many spelling variations when it comes to names and it’s important we obtain correct information. Please don’t be insulted if we ask you to clarify, or spell your name. It is important for us to have this information in case we need to call you back to ask more questions, clarify directions, give further instructions, etc. Again, if your home phone number, or an alternate number is required, it will be asked for later. This is the number to the phone you’re actually dialing 911 from. What is the phone number you’re calling from? Remember: No matter what else you want to tell us, we can’t send help if we don’t know where the emergency is. We’re looking at a map, and we can see what’s north, south, east, and west of us, but we may not know what "just left of the mailbox" means.
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